Privacy Policy

At Permanent Light Track, accessible from https://permanentlighttrack.com, we respect the privacy of our visitors and customers. This Privacy Policy explains what data we collect, how we use it, and your rights.

This site is owned and operated by ShawTech LLC, the registered company behind Permanent Light Track. For questions, please email: support@permanentlighttrack.com

WHAT INFORMATION WE COLLECT

We collect information in a few different ways:

Information you provide directly:

  • When you place an order
  • When you contact us by email or through forms
  • When you subscribe to updates

Information collected automatically:

  • Browser type and version
  • IP address
  • Time and date of visit
  • Pages visited and referring page

This data is collected using standard log files and cookies.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and ship your orders
  • Respond to inquiries and support requests
  • Improve our website performance and user experience
  • Analyze site traffic
  • Deliver ads via services like Google and Meta

We do not sell or rent your personal data.

COOKIES AND TRACKING

Like most websites, we use cookies to store user preferences, help with navigation, and analyze site usage. We also use third-party tools such as:

  • Google Analytics and Ads
  • Meta (Facebook/Instagram) Pixel

These tools may collect browser and usage information to help us improve the site and serve relevant ads.

You can disable cookies through your browser settings. For more details on how Google and Meta handle data:

THIRD-PARTY LINKS AND SERVICES

Our website may include links to other sites or embedded third-party tools. We are not responsible for the privacy practices or content of those third-party websites.

DATA RIGHTS AND ACCESS

If you reside in a region with privacy regulations (such as the EEA), you have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Withdraw consent
  • Object to or restrict processing
  • Request data portability

To exercise these rights, email us at support@permanentlighttrack.com

DATA RETENTION

We retain order information for as long as necessary to fulfill your purchase, comply with legal obligations, and resolve disputes. Basic visitor data used for analytics may be retained in aggregate form.

SECURITY

We implement reasonable safeguards to protect your personal information, including encrypted transactions and secure third-party payment providers (Stripe and PayPal). However, no system can guarantee absolute security.

POLICY SCOPE

This policy applies only to information collected through our website. It does not cover offline interactions or data collected by unrelated third parties.

CONSENT

By using our website, you agree to this Privacy Policy and consent to the collection and use of information as described.